Body Language in Negotiations
In almost every point in your
life, you unconsciously do the art of negotiations. From haggling with
your favorite flea market sales lady, to lobbying for a well-deserved
increase from your boss, negotiations are being made daily in your
life. And would you believe almost all aspects of the negotiation
process involves body language?
In terms of the actual negotiation
in business, body language is a very important aspect. Reading body
movements of your counterparts and making the right gestures may spell
the difference between success and failure in the negotiation process.
Early Signs
The first step in using body language in a
negotiation begins the moment you walk into the negotiation room. Be
keen in observing their body language by focusing on the whole body -
the head, arms, hands, chest, tummy, legs and feet. If you achieve
this, you will be able to listen better. You will also be more
perceptive in reading their body language.
Personal Space in
Negotiations
In the negotiating table, each person creates his own
personal space, his own territory. By business practice, people of
higher status (e.g. president
of a company)
command more personal space, and are usually conferred by other people
in the negotiating table.
For example, the authority over the most
dominant chair (usually the head of the table) is the apparent symbol
of power. If this person occupies the dominant chair, a good
negotiator can repel this by strategic seating arrangement of teams or
allies in the negotiating table. You may sit in a way that you
surround that person, or any seating arrangement where you may
comfortably get leverage.
First Impressions Last
In the
negotiating table, the first move is the most crucial. Just like in
the game of chess, if you play the white piece, you get the built-in
advantage because you draw first blood, and the opponent�s next move
and game plan for that matter is dependent on that crucial first move.
So make a good, firm, and calculated move. Begin with a positive body
language. Radiate your enthusiasm. In a meeting for example, look in
the other person's eyes with sincerity. Your eyes are the windows to
your soul. If you can�t maintain eye contact, they might think you�re
hiding something or you�re not sincere.
Give a solid handshake.
Hold the hand firmly but don't squeeze it. A common fallacy is that we
should squeeze the hand during this monumental time of the handshake.
This is certainly not advisable.
Press the hand one time while
looking the person straight in the eye. Pressing the hand once or
twice may indicate excitement or vitality, but anything more than that
can make the other person uneasy.
Put Your
Body Language
Know-how to Use
During the negotiation process, observe their
gestures. In the first chapter, you were taught how to recognize if
people are interested in what you are saying, if they are casting
doubts on you, if they are more open to accept your proposal, and even
when they are lying.
Be alert in recognizing these signals.
Moreover, also be aware of your own actions. You might be exhibiting
signs of nervousness without you knowing it, and your counterparts
(who might also know body language) might take advantage of the
circumstances.
CHAPTER 4
Body Language in Selling
Studies in Psychology tell us that the effect you have on others
depends on what you say from the mouth (7%), the manner in which you
say it (38%), and by your body language (55%). In addition, how you
sound also imparts a message, so 93% of emotion is also conveyed
without saying the actual words.
This is also true in selling. In
the real world, we sell tangible items and also ideas. A concise way
on how we can sell effectively is by simply using that old but very
powerful arsenal known as body language.
When you
sell, you can use
postures, facial expressions, gestures, mannerisms, and your physical
appearance to close the sale successfully. Most customers tend to buy
when triggered by their senses. The key here is to do everything you
can to positively affect their senses.
Most people believed the
image projected by Saint Mother Theresa is a positive image. She used
her personality to convey a constant image of holiness and sincerity.
We bought the idea of her image.
Non-verbal communication also
connotes that a man of few words is a man of credibility. It's often
not what you say that influences others; it's what you don't say. The
signals that you impart using body movements suggest comprehension,
disposition, morality, and compassion.
In selling, the instant you
meet a target client, he is already examining you based on your image
and perception in a span of ten seconds or less. This is a crucial
moment in selling, as his first impression of you will definitely
make a permanent
mark.
Whether you make or break a sale can literally depend on the
non-verbal signals that you send during this crucial first contact.
It�s a must for readers of this book to understand the facets of body
language especially in selling. Americans, for example, are somewhat
categorized as one of the best in reading body language, because they
espouse thousands of non-verbal signs. This ability makes them
formidable negotiators.
In addition, women are generally
considered to be more adept to body language than men because of their
natural built-in instincts. Now you know the secret why some women are
more successful
than men in the business or professional field.
As a rule of thumb,
body language is being used most of the time all over the world. The
most common example is a nodding head (meaning �yes�).
But it is
not necessarily the case every time. For example, shaking legs might
connote that a person is nervous, while it may just be a person�s
natural behavior. A person�s eyes could evade you because he�s hiding
something, or it could also mean that he�s extremely shy.
Given
these intricacies, what�s important is to analyze what the message
really is. You can do it by looking at patterns. Look out for groups
of signals that may have the same meaning in relation to the verbal
expressions, and also in cognizance to the circumstances.
Once you
have traced the patterns, it is easier to understand body language. It
will therefore help you make a sale.
Written below are some body
language techniques to help make your sales sizzle:
1. You can
immediately analyze a person�s personality by studying his style in
shaking hands. An assertive person holds your hand firmly when you
shake his hand. On the other hand, an individual with little or no
confidence often gives a frail handshake. A person who wants to win
your trust would usually shake your hand with his other hand covering
the shake or holding your elbow. Adopt a handshake that is firm, yet
not crushing. Convey confidence and professionalism, not dominance.
2. Posture is another aspect of body language. A slouching shoulder
with your eyes looking on the ground can indicate lack of interest.
Standing straight with your weight balanced on each foot gives you a
more assured and relaxed look. Always maintain a straight body,
whether you�re standing or sitting.
3. Match
the straight
open posture with a genuine facial expression. Dispose of the
sunglasses. The client may think that you are hiding something, as he
can�t see through your eyes. When he looks straight in your eyes, he
can tell if you are lying, so be transparent. Lay down your cards and
throw the shades away. But be sure to avoid piercing looks. The client
might get intimidated.
4. When doing sales calls and
presentations, be sure to use sincere and open movements all the time.
Do not cross your arms, as this can ruin the trust of your potential
customer. The outward and upward gestures of your hands are
recommendable. If you lean back on a chair and place your hands at the
back of your head, it may drive your clients away as this is a sure
sign of arrogance and a false sense of confidence. Meanwhile, if you
place your hands on your waists, you are exuding positive confidence.
5. "Don't point.� Pointing at a client is equivalent to death wish in
selling. It is as if you�re waving your sales opportunity goodbye.
Pointing is an aggressive act that can be interpreted as hostility, so
throw this gesture out the window if you really want to sell.
6.
In sales, here are signs that you are open for negotiations and are
willing to compromise. Unbuttoning your jacket means you are ready to
talk and to listen to a counter offer. Removing your jacket or rolling
your sleeves up is a very good sign for the client, as this means you
are ready to decide or to give in to the final price.
You, as the
seller, may also use body language as a tool to recognize and
counteract any potential objections by the client. The usual
scenarios include
the following:
1. If the client�s arms are crossed, it means he is
disinterested. Use counter measures like positive movements to cause
them to uncross their arms, and for you to begin the sales approach.
When his arms and legs are uncrossed, and his hands are open, this is
the best scenario, as they are open to your ideas�and a sale is more
likely to happen.
2. Another good sales scenario is when the client
mimics your gestures like when you fix your hair and the client
follows. It shows he is very receptive to your ideas and open to buy
your idea or product. If this is the case, throw all your barrage of
features and benefits, and close the sale! This point is crucial as
you can make or break the sale.
3. If the client covers his mouth,
touches his nose, or the part near the eye, there�s a probability that
you are losing the sale. Something you said or did might have
discouraged him. But don�t despair. Do the selling process again; but
this time, do it differently. Reassure the client that he is getting a
great deal and encourage him to open up and share ideas. Open your
palms and unconsciously let him see you occasionally putting your palm
to your chest (this signifies honesty). Then try to reach that
positive sales atmosphere again and close the sale.
4. Always be
alert to the signs the client is exhibiting. If the client shows
interest through his body movements, give the final sales blow and
close the sale. The client's body language may change from positive to
suspecting. In this case, take it easy, gather your wits, read your
client�s moods, and try to win him back. Always exhibit openness and
sincerity. When the client crosses his legs and arms, this is a
warning signal. Use mirroring techniques (discussed in the previous
chapter). You must make every effort to earn the trust of the client,
so that you ultimately can close the deal.
5. In worse cases where
you are unable to close the sale, try to be professional and
diplomatic at all times. Thank the client for listening and shake his
hand with sincerity. Sales cannot be achieved overnight and you
generally win some and lose some. Closing the presentation on a
positive note will leave a good impression of you. Who knows, he might
be your next positive client at some other time.
Use your body
every way you can in the selling process.
Always be
enthusiastic. If you truly believe in the high quality of your product
or service, other people will be positively affected by your
enthusiasm. Body movements can convince prospects to become believers
in what you are offering.
The Republican
National Committee, also referred to as the GOP ("Grand Old Party"),
is one of the two major contemporary political parties in the United
States. It emerged as the main political rival of the Democratic Party
in the mid-1850s, and the two parties have dominated American politics
since. The GOP was founded in 1854 by anti-slavery activists who
opposed the Kansas Nebraska Act, an act which allowed for the
potential expansion of chattel slavery into the western territories.
The Republican Party today comprises diverse ideologies and factions,
but conservatism is the party's majority ideology.
Chapter 5
Body Language in Job Interviews
Gone are the days
when the job seeker has to write the handwritten application letter to
earn that job interview. In this age of computers and cyber
technology, most employers prefer applicants who apply online, and
more job seekers are looking to the net for their job opportunities.
But one thing remains the same - the body language of the applicant
during job interviews and how they make the first impression as they
step inside that interview room.
Your Type of Person
Based
on your body language, an interviewer may know whether you are
confident or not, if you are the shy type or
the friendly
type, if you are a loner or a team player, or even if you are telling
the truth or not. They can tell if you are capable of handling the
job, if you are devoted, or if you�re someone who can get along with
other employees. Based on their questions, the interviewer will not
only pay attention to what you say, but also on how you say it. The
interviewer generally will find responses from you that match their
qualifications. How you can decode the body language of your
interviewer in relation to your own body language will determine the
thin line if you get that job or not.
Be Punctual
This is
the most important aspect of the job interview � arriving on time. The
job interview is deemed as a very important appointment, and being
late is a cardinal crime with gravity that may cause you to lose that
job opportunity. Your attitude regarding time will send the wrong
messages to the employer, and will tell a lot about your lack of
professionalism. Being stuck in traffic is a very lame and downright
unforgivable excuse. It is better to be early by one hour than to be a
minute late.
The First Encounter
When the interviewer comes
to the room to meet you, do not offer your hand for a handshake unless
the interviewer offers his hand. Shake hands firmly, but do not
squeeze. Maintain eye contact.
Proper Body Posture
Body
posture is important during job interviews and you can adopt the
following stance. At the beginning of the interview, sit up straight
in your chair, with your back leaning against the back of the chair.
Do not slouch or move sideways in your chair
because it might
be perceived by the interviewer as a lack of interest or boredom. On
the other hand, sitting on the edge of your chair can impart a message
that you are a little nervous and that you feel uneasy with the
situation.
When the interviewer says something, it is advisable to
lean forward a little. This shows interest and attention in what the
interviewer is saying. You can tilt your head a little to show that
you are listening closely.
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Proper Gestures
Do not cross
your arms because this might be perceived as a defensive move. Just
place your hands loosely on your lap or just put them on the armrest
of your chair. By doing this, you will also be able to make hand
movements to support what you are saying.
While speaking, you
may nod your
head occasionally to expound on a subject or to give more meaning to
what you are saying. Hand movements can also help to spice up the
conversation. The interviewer would think that you are comfortable
with the interview process if you make hand gestures.
Too much
hand movements at the beginning of the interview may not be a good
idea. The proper way is to add them gradually throughout the
interview.
Be aware of your interviewer�s hand movements as well.
If they use their hands a lot to make a point or to clarify something,
you can do the same thing as well (Remember mirroring?). When they
don't make many movements, do the same thing as them. It is important
to adjust your gestures to that of the interviewer to establish
rapport.
Be alert to unintentional gestures that you may make
sometimes due to tension. Some of the acts that may irritate the
interviewer could include:
⦁ Tapping your fingers across the desk.
⦁ Shuffling your feet.
⦁ Biting your nails.
⦁ Toying with a
pen.
The Panel Interview
Being interviewed by one person
could be a piece of cake for many. But being interviewed by a group
could be a confusing ordeal, especially when it comes to who you
should look at during the interview.
It is important to maintain
eye contact with all the interviewers at an equal extent. By looking
uniformly at them, you will establish their trust and you will gain
composure throughout the interview process.
When one of the
interview partners asks or says something, maintain eye contact with
him until he ceases speaking. This will indicate that you're listening
attentively. While he is speaking, he may also look at the other
interviewers. When he looks at you again, you can nod your head to
encourage him to continue speaking.
When you
answer a
question, look first at the one who asked. But while you are
answering, you should take turns looking at each of the other
interviewers as well. You should direct yourself again to the person
who asked the question when you want to prove a point, when you want
to emphasize something, and when you are done answering.
Body
Language of Your Interviewers
Observing the body language of your
interviewers is as important as being aware of your own body
movements. The body gestures of your interviewers can give you an
indication of how well you are coming across to them. This can serve
as a signal to change your approach at an early stage before they give
you the thumbs down.
For example, when you did something that
displeases the interviewers, they will show their annoyance through
body language. When they sigh, shake their heads, look down, or fold
their arms and lean back, you can take this as a sign of
discontentment or irritability. The interviewers might not consciously
notice that they�re exhibiting their body movements at first, so you
still have a chance to shift your strategy.
It�s Okay to be
Nervous
Knowing how to act confidently using body language can
increase your chances of passing the interview. You can utilize this
knowledge to conceal your anxiety a little, but this is something you
shouldn't worry about too much. Many applicants are tensed during an
interview, and they would not want to let the interviewer know about
their inner feelings. However, it is completely understandable to be
nervous at this stage. It is completely normal.
Your nervousness
may even indicate how valuable getting this job is to you. If you
weren't nervous, and you act like a happy-go-lucky person, you might
be perceived as someone who is not very interested in the job.
The
interview not only functions as a way of determining who among the
applicants is most capable of performing the job well, but it is also
a means of allowing the interviewer to get to know more about the
applicants. It's a first encounter with an individual that you might
soon work together with. If that�s the case, then the interviewer (who
could be your boss) should actually feel the same way as you are.
Nervousness often accompanies excitement.
Chapter 6
Body Language in Meetings
Communication occurs constantly in a
meeting. Not many people are involved in speaking, but almost everyone
(if not everyone) would exhibit body language signals that divulge
what they are actually feeling inside.
If you are the leader of
the meeting, it is important to know if the attendees are interested
in what you are saying, or if they agree with your ideas. Early
detection of boredom or disagreement is crucial in order for you to
change your approach
or present a different proposal when necessary.
When you see
most of the attendees reclining back in their chairs or just staring
blankly without blinking an eye, it likely means they are not
interested in the topic being discussed. Do not prolong the discussion
or do something that will break the monotony.
When the attendees
nod constantly, it means they are agreeing with what you are saying.
When the attendees cross their arms, touch their nose or mouth,
sit back, and worse, shake their heads, they oppose your ideas. Time
to think of some countermeasures to neutralize the situation.
When
an attendee breathes deeply, it probably means that he wants to
interrupt the conversation and express his point of views.
Observe
also other body gestures, such as:
⦁ Changing the intonation of
the voice.
⦁ Frowning.
⦁ Looking down at the ground
⦁
Drumming fingers in the table.
⦁ Exiting the meeting room.
You
need to detect the inner feelings of each attendee and bear in mind
how this can affect the reaction of the other attendees. If the topic
being discussed becomes �too hot to handle,� it might be better to
re-schedule the meeting at another time. Some emotional people can
exhibit great facial expressions and body gestures. Recognizing them
early in the meeting can prevent any undesirable emotional outbreak to
occur.
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Chapter 7
Body Language in Flirting
Male and female courtship signals have been studied, and the basic
conclusions are
that these signals are completely unconscious. The more you
consciously understand the signals, the better and more successful you
will be when courting the object of your desire, whether it is the man
or woman of your dreams.
To master the art of successful flirting,
you have to feel good about yourself first. Be confident. Be yourself,
or else you will look deceitful or desperate. Flirting can be utilized
in just about anything, not just in attracting the opposite sex, but
also in attaining just about anything you want in your life. This can
be described as good flirting. Good flirting should be done with a
precise understanding of what you really want, coupled with positive
sensations.
I have interviewed a number of successful men and
women in the field of network marketing and advertising in their 30s
and 40s. Here are their tips on how you can put good flirting to your
advantage:
1. Don�t worry about whether you are making a good
impression or not. Instead, analyze how you can make the other person
feel good. By doing this, you will get the feedback you are expecting.
Soon you will make the connection.
2. Flirting can help you make
friends or impress a client if you make yourself approachable. Put a
smile on your face, as it gives you an aura of being friendly.
3.
Remember that you cannot attract people just by sitting or standing
like a statue. There will be instances when you will encounter a
person who gets a little bit too close for comfort feel, or someone
who makes you feel you are already invading privacy. No matter what
you do, you would get a so-called �vacuum� reaction. Tough one, huh?
You can avoid this by using gentle moves and by calibrating the
person�s reactions to you. Be aware of these signals: mouths get
larger, the lips swell, eyes widen, pupils dilate, skin flushes and
changes color, muscles around the mouth move, among others.
4. Be
persistent. Flirting works best when you are patient. By being such,
you will have room for improvement if at first you aren�t getting
the results you
want. If you fail the first time, do it again the second time, third
time, just keep trying. Try different approaches until you realize
what will really work best for you. If you were rejected, don�t give
up. This goes with the sayings, �To err is human� and �Nobody�s
perfect.�
5. This is probably for me the most interesting and
somehow funniest tip I got: �Practice in the mirror, only then can you
make it perfect!� This is especially true in meeting friends and
prospects, because flirting may involve unwanted actions and attention
which can put you in the bad light. You may be spontaneous in your
actions, but you can�t guard yourself if you are already overdoing it,
and I supposed you don�t want to be in that situation. Try practicing
with your close friends and ask for feedback.
6. Make the first
move! Opportunities knock only once, so if you want something or even
someone, go for it, now! Let go of your inhibitions. But remember to
apply positive or good flirting. Who knows if the person you meet at
that moment is your gateway towards the fulfillment of your dreams.
Let Your Body Attract
Do you know why some people seem to
have an easier time attracting the opposite sex? Here's what you can
to do in order to catch the eye of your Honey Bunch.
1. Smile
sincerely and frequently. In his article �The Six Don Juan
Commandments of Body Language,� Allen Thompson wrote that smiling is
�The simplest, most obvious, and most powerful of the body language
commandments.� He also mentions that �Smiling conveys, both instantly
and clearly, many wonderful things about
yourself. Smiling
demonstrates confidence, friendliness, a positive attitude, a good
mood, and it gives the impression that you're someone who is, most
likely, fun to be with. It's also very difficult to ignore.�
2.
Have a sense of humor. Learn to laugh at petty matters. People love to
be with those who can turn any situation into a funny setting.
3.
Maintain eye contact. Your eyes are probably the most expressive parts
of your body. When you look at your dear one constantly, you are
expressing your sincere intentions. Eye contact also establishes a
bond between two persons. They would naturally feel more comfortable
in each other�s company.
4. Nod your head. By nodding, you signify
your approval and you encourage the other party to continue talking.
You give reassurance that your loved one is doing ok.
5. Be open,
physically. Do not cross your arms across the chest or hold
obstructive objects (such as a food) between the two of you. Put your
hands on your sides (and if possible put your palms up) to convey
openness.
Knowing If The Apple Of Your Eye Is Interested
Do
you want to know if that special someone is interested in you as well?
Let's assume you're a man. You see a gorgeous lady that made your
heart beat faster. Look at her with extreme confidence letting her
know you are interested. Then wait for her reaction. She may be a bit
shy to stare back at you, so it's natural if she shifts her glance.
Here's how to find out if she's attracted to you.
⦁ If she looks
down and away, she's interested.
⦁ If she looks to the left or
right, she's not interested.
Moreover, how will you know if a
person is attracted to you just by observing body signs? A girl, for
example, is flirting if she espouses the following body language:
1. Her lips show the way. She wears that big smile with her teeth
exposed and with a relaxed face. She bites her lips or shows her
tongue, or she licks her lips and touches the front of her teeth.
2. Her eyes show you everything. She looks at you with a deep stare
and her pupils are dilated. She raises her eyebrows seductively and
gives you a wink from a distance, or when she is talking to you. And
of course, the most common one - she blinks her eyes more than usual
and shows you that fluttering eyelashes.
3. She gets herself
noticed by the stroking of her hair. She may push her fingers through
her hair, twirl it around her fingers, or throw her
hair back off her
shoulders.
4. She shows a little more skin on her clothing. The hem
of her skirt goes up a little further exposing her legs, or she fixes
her clothes more than usual to look a little better.
5. You can
tell it from the way she sits. She sits with an open leg or crosses
her legs in a manner where her thighs can be seen. Or her legs are
rubbing against each other or against the leg of the table.
6.
Her hands mirror
how she feels. She rubs her wrists up and down in a suggestive manner.
She rubs her chin or touches her cheek, and in a bold way may even
unconsciously touch her breasts. She plays with objects on the table,
fondles keys, or rubs a drinking glass in a flirting manner.
On the
contrary, how does a man show his interest in a woman? It�s much
simpler. Maintaining eye contact, smiling frequently, and exhibiting
confidence through his actions are the main ways.
Conversation
Openers
If you want to start a relationship, you've got to initiate
the dialogue. Here are some great openers.
⦁ If your special
someone is a specialist, ask "How do you�?" or "What's it like to�?"
⦁ Ask about experiences, like "Have you ever tried to�?" or "Have you
ever gone to�?
Find out what interests your special someone. Give
compliments in-between conversations. Always stay calm and relaxed. Be
curious and interested. Nod to signify that you're listening. Say,
"Wow," "Great," "I see," etc.
The Touch
A simple
touch to the body can have a thousand different meanings depending on
how you perceive the power of touch in body language. It is a basic
need to be touched. We definitely need to be stroked and have physical
contact with other people to survive. As we mature, we continue to
heed that need of touching and being touched.
Touch can convey
respect and trust, and is also a way to differentiate power between
people.
Touching as an ingredient of body language can be a
powerful tool if done with finesse, with precision, and with accuracy.
You must learn the art of touching in order to send your signals to
the other person.
Timing is important, as some people will react
negatively if you touch them too soon or too much. It has to be done
at the right time in a suitable way, or the result would not be one
that you expect. Be keen to the circumstances and the mood.
You
can determine the appropriateness of your touch and your ability to
adjust to the circumstances, by how your receiver reacts to it. If the
person seems to lean or get closer to you, you�ve made the right move.
But if the person seems to back off, this means you did not touch
properly, so you have to make some adjustments.
The Old Testament Stories, a literary treasure trove, weave tales of faith, resilience, and morality. Should you trust the Real Estate Agents I Trust, I would not. Is your lawn green and plush, if not you should buy the Best Grass Seed. If you appreciate quality apparel, you should try Handbags Handmade. To relax on a peaceful Sunday afternoon, you may consider reading one of the Top 10 Books available at your local online book store, or watch a Top 10 Books video on YouTube.
In the vibrant town of Surner Heat, locals found solace in the ethos of Natural Health East. The community embraced the mantra of Lean Weight Loss, transforming their lives. At Natural Health East, the pursuit of wellness became a shared journey, proving that health is not just a Lean Weight Loss way of life
Conclusion
Undeniably, communication is as important as life
itself. It would be unimaginable how chaotic the world would be
without communication. Even primitive people tried to find ways to
communicate when things were much simpler then. In our modern and fast
paced age, its necessity is a thousand folds over.
There are varied
forms of communication. Each form is valuable, non-verbal
communication being one of them. One of the illustrations that
somewhat resembles or falls under the category of non-verbal
communication is the way the
deaf and mute
communicate. But probably, the most profound form is body language. It
is probably the least known, not because it is the least effective but
because it is the least noticed; yet it is one of the most practiced,
subconsciously. We are all using it but we hardly notice that we�re
doing it. It�s one of the most reliable sources of truthful
information.
Action speaks louder than words and body language is
the literal translation to this statement. If time is a factor in the
delivery of a meaning, body language may be the way to communicate.
This is another essence of action speaking louder than words.
Body
language is made available to us naturally. It comes spontaneously.
All you need to do is to know how to interpret and develop it to its
full potential. Don�t deny yourself this skill. Yes, this is a skill.
And what you have just read and learned from this book will be
beneficial to you in every activity you engage yourself into. Read
this book over and over again if you have to, till you are comfortable
with this new skill. Use this book as a reference. You�ll be delighted
you did.
Remember to keep this in mind: Learning body language from
this book does not stop here. Experience is the key factor. Experience
will sharpen your body
language skills
to greater heights and consistency. Body language may not be absolute
but your degree of efficiency will certainly be high.